Shipping Policy
We want your SareeGenz experience to feel effortless from the moment you place your order to the moment your saree arrives at your doorstep.
Shipping Overview
At SareeGenz, we carefully prepare every order before it begins its journey to you. Our goal is to make sure your sarees reach you safely and within the expected delivery period.
8–14 Days
Orders are generally shipped and delivered within approximately 8–14 days from the date of order.
Please note that the 8–14 day period is an estimated delivery timeframe and may vary depending on the destination, courier operations, weather, holidays, unforeseen circumstances, or other factors outside our reasonable control.
Order Processing
Once you place an order with SareeGenz, we begin preparing your products for shipment.
Orders are processed and prepared before being handed over for delivery. Processing time may vary depending on the nature and availability of the products ordered.
The estimated 8–14 day delivery period generally includes the time required to process, ship, and deliver your order.
Delivery Timeline
SareeGenz generally ships and delivers products within 8–14 days from the date of order.
Delivery timelines are estimates rather than guaranteed delivery dates. While we make reasonable efforts to ensure timely delivery, the actual delivery date may depend on the destination and the courier or logistics service handling the shipment.
- Most orders are expected to arrive within 8–14 days.
- Delivery may take longer in certain circumstances beyond our control.
- Public holidays, weekends, weather conditions, natural events, courier delays, or operational disruptions may affect delivery timelines.
- Remote or difficult-to-service locations may require additional delivery time.
Please note: The 8–14 day timeframe is an estimated delivery window and should not be treated as an absolute guarantee.
Tracking Your Order
When tracking information is available for your order, it may be provided to you through the contact details associated with your purchase.
Tracking updates are dependent on the logistics or courier service handling the shipment. In some cases, tracking information may take some time to appear or update after an order has been shipped.
Delays & Exceptions
Although we aim to deliver orders within the estimated 8–14 day period, circumstances outside our control may occasionally cause delays.
These circumstances may include, but are not limited to:
- Severe weather or natural events
- Public holidays and regional closures
- Courier or logistics disruptions
- Incorrect or incomplete delivery information
- Unexpected transportation or operational delays
- Other circumstances beyond SareeGenz’s reasonable control
If an order experiences an unusual or significant delay, please contact our support team so that we can assist you with the status of your shipment.
Delivery Address
Customers are responsible for providing complete and accurate delivery information when placing an order.
Please carefully review your name, address, postal code, phone number, and other relevant delivery details before completing your purchase.
An incorrect, incomplete, or inaccessible delivery address may result in delivery delays or unsuccessful delivery attempts.
If you notice an error in your delivery information after placing an order, please contact SareeGenz support as soon as possible. We will make reasonable efforts to assist, although changes may not always be possible once an order has entered the shipping process.
Contact Us
If you have questions about your shipment, delivery status, or any shipping-related issue, our support team is available to help.
We’re here to help.
Reach out to SareeGenz and we’ll be happy to assist you with your order or delivery.
Prantik, Ramchandrapur,
Kolkata, West Bengal 700104
Replies within 24 hours
Thank you for choosing SareeGenz. We appreciate your patience while your order makes its way to you.
SareeGenz — Tradition, Reimagined for Her.
